No items found.
disconnected systems for reservations, gameplay, food service, and maintenance led to inefficiencies and a disjointed experience
Without a unified system, customers faced long wait times and service delays, while staff struggled with operational bottlenecks. We identified opportunities to streamline these interactions and improve efficiency across all touchpoints. We created a single platform that seamlessly connected reservations, gameplay, food ordering, and maintenance to enhance both customer experience and venue management.
My focus was on designing the reservation and food service systems to simplify booking and ordering. Below are screenshots showcasing my contributions to the project.
No items found.
No items found.
